Palm Support

Community Support

Please make use of the excellent forum and don't forget to update this wiki with any useful tips or discoveries.

Registration Problems

• My Registration Code doesn't work
• I've Lost my registration codes- click here to look it up online
• I haven't received my registration code - click here to look it up online
• My codes have expired

Documentation

Documentation Pages

Changelogs

Troubleshooting

• General Issues
  • Problems installing or problems with Hotsync
    
  • How to tell what caused a crash
    
  • My device is stuck in a reset loop
    
  • App X causes my SD card to become 'invisible'
    
• Mp3 Issues
  • I can't get mp3 play to work
  • I can't select an mp3
  • I can select an mp3 - but it doesn't play
  • I can't see all of my audio files
  • I want to use Real Player as my mp3 player
• Butler Issues
  • My alarm gets cut off before it is played in full
  • Butler keeps telling me about Rogue Exchange Manager entries
  • I can't get the remote lock to work
  • I can't get the Attention Grabber to play Mp3s for incoming calls
  • I can't get the Attention Grabber to work with calendar alerts
  • The Attention Grabber doesn't play any sound
  • I'm still getting the standard alert for an alarm before the Attention Grabber does anything
  • The Attention manager is bugging me when I send an sms
• Initiate Issues
  • I want my side key back from Initiate!
• Power Hero Issues
  • How to send the Power Hero log file
  • The Power Hero Auto-Off options aren't working
  • Power Hero says my high capacity battery is much less than I expect
• Rollover Issues
  • Rollover category gets deleted

Contact Us

If you can't find help in the forum, or searching the wiki, please contact us directly