Most problems that people have relate to a few common issues, so please check these first before more detailed troubleshooting
In the setup helper, there is a 'Connection Help' button.
Please click on that, and it will run you through the steps to figure out what is not working.
click to follow connection troubleshooting steps if you'd like a detailed explanation of each required step.
On the iPhone, VLC Remote looks for computers on your network using Bonjour. If there is no bonjour service advertised on your computer, then the remote won't be able to find your computer.
The setup helper makes sure that there is a service advertised when it runs.
If you can't find your computer when the setup helper isn't running, there are two possible fixes
Now your computer is saved, and VLC Remote will try to connect to it even if there is no bonjour service.
VLC Remote saves the IP address of your computer. This is the address that it uses to contact your computer and connect to VLC.
Most home routers will give out the same IP address every time they see a specific computer which allows this to work.
If the IP address of your computer keeps changing (you can check the IP address from the setup helper), then you have two options